t_general

test dates & locations

Find out when and where the next tests are being administered Computer-Based Testing (CBT)

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CONTACT US

The National Commission for the Certification of Crane Operators (NCCCO) is located at:

Headquarters

2750 Prosperity Avenue, Suite 505
Fairfax, VA 22031 U.S.A.
703-560-2391
703-560-2392 (fax)

Florida Office

34125 U.S. Highway 19 North, Suite 150
Palm Harbor, FL 34684 U.S.A.
727-449-8525
727-461-2746 (fax)

Utah Office

5250 S. Commerce Drive, Suite 100
Murray, UT 84107 U.S.A.
801-363-2693
801-363-3806 (fax)

California Office

1095 Hilltop Drive, #346
Redding, CA 96003 U.S.A.
209-206-5359

Texas Office

562 S. Highway 123 Bypass, #152
Seguin, TX 78155 U.S.A.
210-336-3920

Who to Contact

If your inquiry is about: Contact: Phone/Email
Accounts Payable Don Rubis 703-560-2391 ext. 221
drubis@nccco.org
California Questions Richard Thompson 209-206-5359
rthompson@nccco.org
Candidate Application Processing — Computer-Based Testing Patrick Pacheco
 727-449-8525 ext. 359
ppacheco@nccco.org
Candidate Application Processing — Practical Exams Jennifer Warner 727-449-8525 ext. 430
jwarner@nccco.org
Candidate Application Processing — Written Exams Kim Qualls 727-449-8525 ext. 487
kqualls@nccco.org
Candidate, Certification, and Recertification Questions
 Customer Service
 703-560-2391 ext. 204
sbiancaniello@nccco.org 
Career Opportunities
 Kathryn Smith
 703-560-2391 ext. 214
ksmith@nccco.org
Certification Verification

 Online Verification www.verifycco.org
Customer Service
 703-560-2391 ext. 204
sbiancaniello@nccco.org
Legislative/Regulatory Questions
 Matt Shaw 703-560-2391 ext. 210
mshaw@nccco.org
Media Inquiries Thom Sicklesteel 703-560-2391 ext. 505
tsicklesteel@nccco.org
Test Site Coordinator Login Tara Whittington 703-560-2391 ext. 206 twhittington@nccco.org
Practical Test Set-Up/CAD Drawings Erin Jones  801-363-2693 ext. 301
ejones@nccco.org
Practical Exam Audits Erin Jones 801-363-2693 ext. 301
ejones@nccco.org
Practical Examiner Accreditation Verification Online Verification
 www.verifycco.org
Jeniel Shaw   801-363-2693 ext. 302
jshaw@nccco.org 
Practical Examiner Login Jeniel Shaw 801-363-2693 ext. 302
jshaw@nccco.org
Practical Examiner Workshop Inquiries Jeniel Shaw
 801-363-2693 ext. 302
jshaw@nccco.org
Program Integrity Issues
Program Integrity Hotline  1-833-30-NCCCO (toll-free)
programintegrity@nccco.org
Ryan Keliipuleole
 801-363-2693 ext. 310
rkeliipuleole@nccco.org 
Report Certificant Misconduct
 Program Integrity Hotline
 1-833-30-NCCCO (toll-free)
programintegrity@nccco.org
Testing Accommodations Ryan Keliipuleole 727-449-8525 ext. 310
rkeliipuleole@nccco.org 
Training Providers Tara Whittington 703-560-2391 ext. 206
twhittington@nccco.org
Website Paul Knapp 703-560-2391 ext. 212
pknapp@nccco.org
 

Staff List

Headquarters

Name Title Phone Email
Thom Sicklesteel Chief Executive Officer 703-560-2391 ext. 505 tsicklesteel@nccco.org
Joel Oliva Director of Operations 703-560-2391 ext. 209 joliva@nccco.org
Toya Brown Certification Exam Developer 703-560-2391 ext. 219 tbrown@nccco.org
Yenny Caceres
 Certification Manager
 703-560-2391 ext. 220
 ycaceres@nccco.org
Makeda Evans Meetings Coordinator 703-560-2391 ext. 213 mevans@nccco.org
Joy King
Office Administrator
703-560-2391 ext. 225
 jking@nccco.org
Paul Knapp Publications Editor/ Webmaster 703-560-2391 ext. 212 pknapp@nccco.org
Robert Mahlman, MA, PMP
 Director of Certification Programs
 614-578-1557
 rmahlman@nccco.org
Don Rubis Comptroller 703-560-2391 ext. 221 drubis@nccco.org
Matt Shaw Certification Exam Developer/Regulatory Affairs Coordinator 703-560-2391 ext. 210 mshaw@nccco.org
Kathryn Smith
Manager, Human Resources
703-560-2391 ext. 214
ksmith@nccco.org
Tara Whittington Manager, Marketing & Customer Service 703-560-2391 ext. 206 twhittington@nccco.org
Dominick Yepes
 Administrative Assistant—Marketing
 703-560-2391 ext. 201
 dyepes@nccco.org
 

Florida Office

Name Title Phone Email
Judy Acevedo Staff Associate 727-449-8525 ext. 432 jacevedo@nccco.org
Rita Bauwens
 Staff Associate
 727-449-8525 ext. 431
 rbauwens@nccco.org
Lisa Boggeman Senior Analyst 727-449-8525 ext. 495 lboggeman@nccco.org
Amanda Buckley Supervisor 727-449-8525 ext. 435 abuckley@nccco.org
Glendaly Corona
Staff Associate
727-449-8525 ext. 422
 gcorona@nccco.org
Christina Crosta Senior Associate 727-449-8525 ext. 466 ccrosta@nccco.org
Tiffany Crosta
Staff Associate
727-449-8525 ext. 421
 tcrosta@nccco.org
Trudie Dyer Staff Associate 727-449-8525 ext. 428 tdyer@nccco.org
Brenda Geanakos
Office Administrator
727-449-8525 ext. 474
bgeanakos@nccco.org
Elizabeth Greider
 Staff Associate
 727-449-8525 exr. 436
 egreider@nccco.org
Claudia Güerere, PhD
Psychometrician
727-685-6173
cguerere@nccco.org
Donna Harrell
 Staff Associate
 727-449-8525 ext. 486
 dharrell@nccco.org
Brian Kooi Staff Associate 727-449-8525 
Leeann Manlove Associate Exam Developer
 727-449-8525 ext. 424
lmanlove@nccco.org
Missy Mannira
 Supervisor
 727-449-8525 ext. 452
 mmannira@nccco.org
Janet Mathews
 Staff Associate
 727-449-8525 ext. 442
 jmathews@nccco.org
Daphne McDonald
 Staff Associate
 727-449-8525 ext. 471
 dmcdonald@nccco.org
Natasha Miller
 Staff Associate
 727-449-8525 ext. 439
 nmiller@nccco.org
Kimberly Nickerson
 Staff Associate
 727-449-8525 ext. 485
 knickerson@nccco.org
Ana Otiniano
 Senior Associate
 727-449-8525 ext. 429
 aotiniano@nccco.org
Deborah Petkus
 Staff Associate
 727-449-8525 ext. 440
 dpetkus@nccco.org
Kim Qualls
 Senior Supervisor
 727-449-8525 ext. 487
 kqualls@nccco.org
Muriel Rehrer
 Supervisor 727-449-8525 ext. 448
 mrehrer@nccco.org
Abigail Rodriguez
 Staff Associate
 727-449-8525 ext. 441
 arodriguez@nccco.org
Francesca Zinkovitch
 Certification Exam Developer
 727-449-8525 ext. 433
 fzinkovitch@nccco.org
 

Utah Office

Name Title Phone Email
John N. Zarian
 General Counsel/ Director of Administration
 801-363-2693 ext. 303
jzarian@nccco.org
Marc Hone
 Director, Testing Services
 727-449-8525 ext. 334
 mhone@nccco.org
Erin Jones
 Program Manager, Practical Exam Program
 801-363-2693 ext. 301
 ejones@nccco.org
Lauren Christensen Senior Associate
 727-449-8525 ext. 345 lchristensen@nccco.org
Scott Clark
Staff Associate
727-449-8525 ext. 309
sclark@nccco.org
Benjamin Downey
Staff Associate
727-449-8525 ext. 324
bdowney@nccco.org
Rachel Green
 Staff Associate
 727-449-8525 ext. 318
 rgreen@nccco.org
Stephanie Grandbouche
 Program Integrity/ Audit Assistant
801-363-2693 ext. 308
sgrandbouche@nccco.org
Gabrielle Grubaugh
 Staff Associate
 727-449-8525 ext. 316
 ggrubaugh@nccco.org
Jaclyn Horrocks Supervisor 727-449-8525 ext. 360 jhorrocks@nccco.org
Ryan Keliipuleole
 Program Integrity/ Legal Assistant
 727-449-8525 ext. 310
 rkeliipuleole@nccco.org
Christiana Kolberg
 Receptionist
 727-449-8525 ext. 314
 ckolberg@nccco.org
Patrick Pacheco
 Supervisor
 727-449-8525 ext. 359
 ppacheco@nccco.org
Casey Phillip
 Staff Associate
 727-449-8525 ext. 321
 cphillip@nccco.org
Joy Reynolds
 Coordinator, Practical Exams/Test Sites
801-363-2693 ext. 353
 jreynolds@nccco.org
Cory Robinson
 Staff Associate
 727-449-8525 ext. 312
 crobinson@nccco.org
Francesca Russo
 Office Administrator
 727-449-8525 ext. 365
 frusso@nccco.org
Jeniel Shaw
 Program Coordinator, Practical Exam Program
 801-363-2693 ext. 302
 jshaw@nccco.org
Mason Sheeran
 Staff Associate
 727-449-8525 ext. 319
 msheeran@nccco.org
Misty Toon
 Paralegal/Program Integrity Coordinator
 727-449-8525 ext. 306
 mtoon@nccco.org
Brenda Waid
 Supervisor 727-449-8525 ext. 317
 bwaid@nccco.org
Jennifer Warner
 Senior Supervisor
 727-449-8525 ext. 430
 jwarner@nccco.org
Denise Williams
Staff Associate
727-449-8525 ext. 338
dwilliams@nccco.org
 

California Regional Office

Name Title Phone Email
Richard Thompson, CSP Manager, California Affairs 209-206-5359 rthompson@nccco.org
 

Texas Regional Office

Name Title Phone Email
Sam Rogers Technical Coordinator/ Texas Affairs Representative 210-336-3920 srogers@nccco.org

Copyright, 1995-2019. All rights reserved.